4th gen apple TV, flashing light and no display

Created at: 2021-03-03 15:33:16
Questioner General

As it says on top.

I have tried to restore via iTunes but every time I do, it gives me an error code (4) on two devices (Windows 10 Pro with iTunes app).

Answer #1:

By: Wilfredo Rowe

As it says on top.

I have tried to restore via iTunes but every time I do, it gives me an error code (4) on two devices (Windows 10 Pro with iTunes app).

Answer #2:

By: Santina Bernhard

Are you referring to an Apple TV 3 (the last model that can be reset with a PC and iTunes) or an Appel TV HD which requires taking it to your local Apple Authorized Service Provider to be reset.

Answer #3:

By: Prof. Sigmund Haley

I think it’s HD, It has a USB-C port at the back, it can download the update file but when it says “waiting on Apple TV” this popup appears:



The “Apple TV” could not be restored. An unknown error occurred (4)

Answer #4:

By: Prince Turner Sr.

Double checked with my family who bought it. They said they remember it being the 4th gen.

i also noticed on the instruction manual a copyright year of 2015

Answer #5:

By: Jeremie Borer

If by "HD" you mean "Hard Disk" that is impossible as Apple TVs do not have hard drives. Please answer my initial question, are you referring to an Apple TV 3 or a later model. If you are unsure please use Identify your Apple TV model

Answer #6:

By: Lelah Lemke

It is a later model, and I mean HD as Apple TV HD.



I was referring to its old name “Apple TV 4th Generation” sorry for the confusion.



Answer #7:

By: Anastacio Murazik DDS

Well, it needs to be taken into an Apple Store or any other Apple Authorized Service Provider to have it reset.