Airpods connecting but not showing up as an option for audio output

Created at: 2021-03-01 07:49:55
Questioner General

my airpods are connecting but not showing up as an audio output option. And, when they do show up, it won’t let me select them. And it causes my music streaming apps to lag significantly. I’ve tried resetting the airpods and my phone and my network settings and nothing seems to work at all? I’d like to be able to fix them without having to buy new ones.

Answer #1:

By: Mr. Monroe Windler II

my airpods are connecting but not showing up as an audio output option. And, when they do show up, it won’t let me select them. And it causes my music streaming apps to lag significantly. I’ve tried resetting the airpods and my phone and my network settings and nothing seems to work at all? I’d like to be able to fix them without having to buy new ones.

Answer #2:

By: Orpha Mitchell

Hi there Beckebri,



Welcome to Apple Support Communities. We're happy to help with this trouble you're having with your AirPods. Are you pairing them with an iPhone or iOS device? If so, we recommend updating the firmware on the AirPods. This can be done by updating the iOS version on the companion device. Follow the steps here to do so:



Update your iPhone, iPad, or iPod touch



Let us know the outcome, and we can go from there if needed.



Best regards!