App transfer between two iphones

Created at: 2021-05-23 14:21:05
Questioner General

Hi,

I have two iphones 5c and 12 mini. Both are linked to the same Apple ID. I just transferred all data from 5c to 12 which was successful. I have downloaded an app in 12, but cannot see the same in 5c. When I try to download, it throws the error: The iTunes store is unable to process purchases at this time. Getting this error since two days.

Answer #1:

By: Jaime Lind

Hi,

I have two iphones 5c and 12 mini. Both are linked to the same Apple ID. I just transferred all data from 5c to 12 which was successful. I have downloaded an app in 12, but cannot see the same in 5c. When I try to download, it throws the error: The iTunes store is unable to process purchases at this time. Getting this error since two days.

Answer #2:

By: Donny Rutherford

Hi Prash1407,



It sounds like you are experiencing issues installing apps on your new iPhone. We can help with this.



This resource will explain what to do if you can't connect to the App Store: If you can't connect to the App Store, iTunes Store, or other Apple services



If you're unable to download apps, you'll want to follow the steps listed here: If you can’t download or update apps on your iPhone or iPad



If you continue to experience issues, contact Apple Support directly for further assistance: Get Support



Take care!