App won’t download on new phone

Created at: 2021-05-20 09:53:06
Questioner General

Why won’t my apps download apps from the appstore

Answer #1:

By: Elenora Schimmel

Why won’t my apps download apps from the appstore

Answer #2:

By: Rupert Spencer

Hello queen_vanillasugar,



Thanks for using Apple Support Communities! We want to do what we can to help with not being able to download apps onto your new iPhone.



Without knowing what happens when you try to download an app, here are some articles which can help with the App Store:



If you can't connect to the App Store, iTunes Store, or other Apple services

If you can’t download or update apps on your iPhone or iPad

If you see a message that says 'Your account has been disabled in the App Store and iTunes'



If you're still having issues, please provide some additional information. However, please do not include any personal info.



Cheers!