Apple Music not playing on Apple TV

Created at: 2021-04-10 19:22:38
Questioner General

I can play my personal library but my Apple TV stopped streaming Apple Music. I can search and browse but not play music.

Answer #1:

By: Brian Kihn

I can play my personal library but my Apple TV stopped streaming Apple Music. I can search and browse but not play music.

Answer #2:

By: Brisa Treutel

Hey Ryan,



Thanks for posting in Apple Support Communities. We understand that your Apple Music app is working on Apple TV for searching and browsing but you can't get it to play.



What happens when you try to play music? If there is an error message, what does it say? Do you have an individual subscription? The reason we ask is because as mentioned in Apple Music app at a glance, if you have an individual subscription, you'll only be able to play music on one device at a time.



Since streaming isn't working, it would also be a good idea to connect to another network and test. If another network is available, does this happen on a certain network?



Have a great day!