apple pay

Created at: 2021-04-27 18:13:11
Questioner General

my apple pay is not letting me accept money anymore. it is trying to make me authorize my account and it never has done it and i don’t want to do that because it’s asking for my social security number. it has never asked me for this till right now.

Answer #1:

By: Beau Hessel

my apple pay is not letting me accept money anymore. it is trying to make me authorize my account and it never has done it and i don’t want to do that because it’s asking for my social security number. it has never asked me for this till right now.

Answer #2:

By: Antoinette Hackett

Hello kyky11, 



It sounds as though you’re attempting to receive money via Apple Cash, and attempting to transfer those funds to your bank account. Apple Support Communities is a great place for help! Apple takes privacy and security of their customers information very seriously. When you’re seeing this prompt to verify information are you seeing it via an email? If so, the email may be a phishing attempt. The article below outlines some great information on how to identify phishing emails, along with how to report them. 



Recognize and avoid phishing messages, phony support calls, and other scams



In reference to Apple Pay and Apple Cash you may find the following articles helpful with setting up and using those features. 



How to use Apple Pay

Apple Cash Support

Manage your Apple Cash account

Transfer money in Apple Cash to your bank account or debit card



Let us know how that goes!