Apple wallet randomly popping up

Created at: 2021-03-25 19:09:00
Questioner General

Has anyone noticed the Apple wallet/pay keeps randomly popping up? I have a iPhone 12. The phone will be sitting on the table and I hear it vibrate. Apple wallet is up. I will either unlock my phone or leave it be and the wallet will continue to pop up. I even disable the double click but that didn’t stop the problem. I’m on iOS 14.6.

Answer #1:

By: Gideon Mayer

Has anyone noticed the Apple wallet/pay keeps randomly popping up? I have a iPhone 12. The phone will be sitting on the table and I hear it vibrate. Apple wallet is up. I will either unlock my phone or leave it be and the wallet will continue to pop up. I even disable the double click but that didn’t stop the problem. I’m on iOS 14.6.

Answer #2:

By: Domenico Christiansen

Hi there Nellie1014!



Thank you for posting in Apple Support Communities. It sounds like you are unexpectedly seeing Apple Pay open on your iPhone 12. We'll be glad to give you some tips to help you get to the bottom of this issue.



To start, let's have you force quit Apple Pay and then restart your iPhone. Look here for steps: Close an app on your iPhone or iPod touch



To restart your iPhone, look here: Restart your iPhone



Once you've performed these steps, monitor your iPhone. If the issue still occurs, reach out to the support Advisors for additional troubleshooting here: Get Support



We hope this helps.



Cheers!

Answer #3:

By: Prof. Enola Tremblay

I am on iphone 8 and I cannot stop it. I have shut down, and shut all programs, it pops up every time. I have never used it. I don’t want to use it. I also don’t want to completely delete it either.