AppleCare

Created at: 2021-03-13 04:18:23
Questioner General

hi all!

On the Apple website it is written that my phone is covered by the AppleCare by @Ļ, 2022, but there is no identification of it in the iPhone "settings". Where is the problem here?



Thanks!

Answer #1:

By: Russ Kertzmann

hi all!

On the Apple website it is written that my phone is covered by the AppleCare by @Ļ, 2022, but there is no identification of it in the iPhone "settings". Where is the problem here?



Thanks!

Answer #2:

By: Mrs. Alyce Welch

Verify your serial number matches on both the website and the device. AppleCare does not transfer to a new device from a previous one. If the website is showing you the correct serial number for the device you are inquiring about, then no worries you are covered. If they do not match, then your current iPhone is not covered by AppleCare.



The website is linked to the stores, if you ever need to make a claim for damage and loss it will be in their systems. If it makes you more comfortable print the page out. (Loss requires find my iPhone to be enabled in order to replace a lost/stolen phone)

Answer #3:

By: Dr. Amely Gorczany Sr.

Verify your serial number matches on both the website and the device. AppleCare does not transfer to a new device from a previous one. If the website is showing you the correct serial number for the device you are inquiring about, then no worries you are covered. If they do not match, then your current iPhone is not covered by AppleCare.



The website is linked to the stores, if you ever need to make a claim for damage and loss it will be in their systems. If it makes you more comfortable print the page out. (Loss requires find my iPhone to be enabled in order to replace a lost/stolen phone)