Apps

Created at: 2021-03-22 05:56:59
Questioner General

so when I go to download a game in the App Store it says payment failed and when I try to put my card info in it says my card exits already but it isn’t my card it’s a different city help?

Answer #1:

By: Kim Stanton

so when I go to download a game in the App Store it says payment failed and when I try to put my card info in it says my card exits already but it isn’t my card it’s a different city help?

Answer #2:

By: Dr. Maia Parisian

Hi Iamcodymann,





Thank you for using Apple Support Communities. We understand that you are unable to change your existing payment method on your iPhone and we'd like to help.



Try the steps in this resource: Change, add, or remove Apple ID payment methods



If that does not work, try these: If you can't remove your last payment method or use no payment method with your Apple ID



If you still need help, use the link in the last resource to reach out to us directly.







Cheers!