can't get iphone 8 off silence call
Hi there deanna113,
We understand you're not hearing audio alerts for calls, and linked to the support community from Check your Apple ID device list to see where you're signed in.
First, check to make sure your iPhone isn't silenced: How to put your iPhone on vibrate, ring, or silent mode
Next, check your Do Not Disturb settings: Use Do Not Disturb on your iPhone, iPad, and iPod touch
If the issue persists, but occurs with a specific contact, make sure the contact isn't blocked: Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch
If you notice the issue is specific to unknown callers, you can disable Silence Unknown Callers, using the guidance found here: Detect and block spam phone calls
We hope this helps!