Can’t record sound on IPhone 11

Created at: 2021-03-28 13:48:00
Questioner General

Hello I’m using a lightning adaptor on an iPhone 11 to link to a mixer via a 3 pole TRS connector and wire. It will not record sound only video pictures. This works on I pad pro. Is there a solution

Answer #1:

By: Miss Ellie Herzog

Hello I’m using a lightning adaptor on an iPhone 11 to link to a mixer via a 3 pole TRS connector and wire. It will not record sound only video pictures. This works on I pad pro. Is there a solution

Answer #2:

By: Mateo Wisozk V

Hey there Horace1914,



Thanks for reaching out to Apple Support Communities. We understand that you're having some issues recording sound. We're happy to provide some assistance.



Are you unable to record sound when using a specific app? Take a look under the "If the microphone doesn't work in a specific app" section here:



If the microphones on your iPhone aren't working



If this is not the issue, does this occur when you do not use the adapter linked to a mixer using a TRS connector? If this is specific to the mixer or TRS connector you are using, we recommend contacting the manufacturer for assistance.



We hope this helps.



Have a great day!