Cannot select contact as an emergency contact or for a calendar invitee.

Created at: 2021-03-02 00:41:10
Questioner General

I have the iphone 12 pro and for some reason I cannot add my sister (heather) as my emergency contact; her name is greyed out. I also cannot add her as an invitee in the apple calendar. Her name is greyed out there too. I can send her one but only if I type in her email address. Is there a reason why she is greyed out?

Answer #1:

By: Samson Shanahan II

I have the iphone 12 pro and for some reason I cannot add my sister (heather) as my emergency contact; her name is greyed out. I also cannot add her as an invitee in the apple calendar. Her name is greyed out there too. I can send her one but only if I type in her email address. Is there a reason why she is greyed out?

Answer #2:

By: Alexis Vandervort MD

Greetings keisha59!



Looks like you are running into some trouble with setting a contact as an emergency contact. We want to help! This usually happens when the contact does not meet the requirements to be an emergency contact. If you open that contact in the Contacts app does it have a valid phone number/contact information? If not, make sure that is updated and test once more.



Cheers!

Answer #3:

By: Elmira Kuvalis III

Yes, the contact information is correct. I call and text her every day.