Defect

Created at: 2021-05-03 07:22:46
Questioner General



Hello, the edges of my iPhone are very badly scratched in just over a month of use, and the phone was originally in its original protective case.

Answer #1:

By: Cielo Lind DVM



Hello, the edges of my iPhone are very badly scratched in just over a month of use, and the phone was originally in its original protective case.

Answer #2:

By: Frederick Zieme

Hi there Aleksey47,



We understand you're seeing some scratches on your iPhone, and we'd like to share a resource that may help.



Take a look at it here: Cleaning your iPhone



Specifically, the detail below may help:

"With normal use, the textured glass may show signs of material transfer from objects that come in contact with your iPhone, such as denim or items in your pocket. Material transfer may resemble a scratch, but can be removed in most cases."



Regards.