Error message downloading new update to ipad

Created at: 2021-05-10 10:57:17
Questioner General

I keep getting an error message when I try to update to iOS 15.0.1. I’ve even did a factory reset on my iPad and I am still receiving an error message. Anyone have had the same problem and found a solution?

Answer #1:

By: Dorcas McCullough

I keep getting an error message when I try to update to iOS 15.0.1. I’ve even did a factory reset on my iPad and I am still receiving an error message. Anyone have had the same problem and found a solution?

Answer #2:

By: Pansy Moen Sr.

Hello marisr09,



Thank you for participating in the Apple Support Communities! We understand that you're unable to update your iPad to iPadOS 15.0.1. We'd be happy to help point you towards a resolution.



Check out the following support article, which provides troubleshooting steps for when you're unable to update a device:



If your iPhone, iPad or iPod touch won’t update - Apple Support



If you're still unable to update your iPad after following those steps, could you tell us the exact error message you're encountering?



Cheers!