Error updating IOS

Created at: 2021-05-30 15:20:51
Questioner General

During updating the IOS my MacBook got stuck and won’t continue to upload any further. It’s over an hour in the same situation and I’m not known what to do now. Tried to restart the MacBook but once I log in it goes to the same upload balk and after loading it gets stuck in the same position. What can I do?

Answer #1:

By: Elisha Schmeler IV

During updating the IOS my MacBook got stuck and won’t continue to upload any further. It’s over an hour in the same situation and I’m not known what to do now. Tried to restart the MacBook but once I log in it goes to the same upload balk and after loading it gets stuck in the same position. What can I do?

Answer #2:

By: Prof. Xavier Langosh

Hello bram209,



Thank you for posting in Apple Support communities. We understand that you are having issues updating your iOS using your MacBook. We would love to provide you support on this. 



When using your macBook to update your iPhone there are a few things that you need to check to be sure that the update completes successfully. Unplug your iPhone and follow the steps below.



-Be sure that your Mac is up to date running Mac OS Big Sur 11.5.2 if not you can update here: Update macOS on Mac

-Be sure that the Mac is plugged into its charger while updating the iPhone.

-Be sure that there is a stable network connection.



If all of the above recommendations have been met then you should follow this resource to start the update again: Update your iPhone, iPad, or iPod touch





Thank you for allowing us to support you.



Have an awesome and productive day!