FaceTime and iMessage Activation Unsuccessful :(

Created at: 2021-04-19 23:49:56
Questioner General

I use an iPhone 12 Pro Max and I also have an iPhone XS Max and an iPhone 6 connected to my Apple ID. However, the phone number in my 12 Pro Max is not showing in the FaceTime and iMessage settings and it says that activation is unsuccessful. I would highly appreciated any help with regard to this situation. Thank you!

Answer #1:

By: Mr. Garry Thiel MD

I use an iPhone 12 Pro Max and I also have an iPhone XS Max and an iPhone 6 connected to my Apple ID. However, the phone number in my 12 Pro Max is not showing in the FaceTime and iMessage settings and it says that activation is unsuccessful. I would highly appreciated any help with regard to this situation. Thank you!

Answer #2:

By: Ms. Litzy Kreiger

See if anything here helps.



Messages or FaceTime - Add or remove your phone number.   



See the Apple Support article(s) below.



Messages - If you get an error when trying to activate iMessage or FaceTime.  *



If you can’t turn on or sign in to iMessage or FaceTime.  *



Do you have access to another WiFi network where you can try? That has worked for several people.



Try a restart.



Restart your iPhone, iPad, or iPod touch    *



Try a forced restart.



Reset Device. -



If necessary



Hard reset.     -



Do a backup and try a factory reset. Then restore from your backup.



Restore to Factory setting.      *



Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *



Backup - Restore your device from an iCloud or iTunes backup.     *