Find My not automatically searching on ios

Created at: 2021-05-05 05:04:59
Questioner General

Hi ,



Is anyone else experiencing an issue whereby their find my contacts are not automatically updating location when you open the find my app. I have to click on each contact after the application opens to start locating where they are. This only seems to have happened since iOS 15/15.0.1/15.0.2 ?

Answer #1:

By: Marie Goodwin

Hi ,



Is anyone else experiencing an issue whereby their find my contacts are not automatically updating location when you open the find my app. I have to click on each contact after the application opens to start locating where they are. This only seems to have happened since iOS 15/15.0.1/15.0.2 ?

Answer #2:

By: Payton Metz IV

Hi markyboy75, 



Thank you for using the Apple Support Communities. 



We understand that the Find My app doesn't automatically update your contacts location and we are happy to help.



If you would like the Find My app to automatically update the content, then you would need to turn on Background App Refresh.



"After you switch to a different app, some apps run for a short period of time before they're set to a suspended state. Apps that are in a suspended state aren’t actively in use, open, or taking up system resources. With Background App Refresh, suspended apps can check for updates and new content. 



If you want suspended apps to check for new content, go to Settings > General > Background App Refresh and turn on Background App Refresh. If you quit an app from the app switcher, it might not be able to run or check for new content before you open it again."



Learn how to Switch apps on your iPhone, iPad, or iPod touch.



If you Use Low Power Mode to save battery life on your iPhone, then Low Power Mode will affect the Background App Refresh feature. 



To find more answers to questions about Find My, visit the Find My Support website. 



The Apple Support YouTube video below can also help.



How to use Find My on iPhone, iPad, and iPod touch | Apple Support - YouTube



Best regards.

Answer #3:

By: Heloise O'Connell

Find my app doesn’t appear within the list of apps under the background app refresh

Answer #4:

By: Dr. Alfredo Beahan

markyboy75,



You might not see some built-in Apple apps under the Background App Refresh option. As long as you have the Background App Refresh setting turned on at the top, then the Find My app content should automatically update.



Have a nice day.

Answer #5:

By: Jordan Monahan

Hi, yes that is switched on however when I launch the app the contacts don’t automatically update only when I select them I start to get the spinning update circle

Answer #6:

By: Mr. Gaston Shields DVM

markyboy75,



If the Find My app doesn't work as expected, follow these steps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open



If the issue remains, please reach out to Apple Support directly via this link: Get Support



Cheers!