Hey my phone is frozen how do I fix it

Created at: 2021-03-15 08:03:54
Questioner General

My phone is on but it’s stuck on the main screen it’s not allowing me to click on any app I can’t even power off my phone or reset it

Answer #1:

By: Jany Champlin

My phone is on but it’s stuck on the main screen it’s not allowing me to click on any app I can’t even power off my phone or reset it

Answer #2:

By: Lily Schinner

Hello ~ Have you tried all the steps in this article that you came from? Go back through the steps.



If your iPhone won't turn on or is frozen



If still no joy …you can go to upper right hand corner and click on Get Support or link below for an iPhone checkup:



Genius Bar Reservation and Apple Support Options



~Katana-San~

Answer #3:

By: Esta Kub

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds)



The operative word here is QUICKLY



Answer #4:

By: Rudy Boehm

Hello ~ Have you tried all the steps in this article that you came from? Go back through the steps.



If your iPhone won't turn on or is frozen



If still no joy …you can go to upper right hand corner and click on Get Support or link below for an iPhone checkup:



Genius Bar Reservation and Apple Support Options



~Katana-San~