I can’t see My images

Created at: 2021-05-04 01:45:04
Questioner General

I bought a new IPhone 11 pro for this lead, and I transferred all data from my old IPhone. However, all my uploaded photos can not be opened?

Answer #1:

By: Christop Schmeler

I bought a new IPhone 11 pro for this lead, and I transferred all data from my old IPhone. However, all my uploaded photos can not be opened?

Answer #2:

By: Cierra Goldner

Good Afternoon enas48,



We see that you're having a problem with your photos not being able to be opened, and we understand wanting to resolve this. You've come to the right place for assistance with this.



Are you using iCloud to sync your photos, or did you sync these using your computer?

If you used iCloud, are you seeing the cloud symbol on the photos or are they just blacked out?



If you're seeing that the cloud symbol is shown, we'd recommend connecting to Wi-Fi to allow the photos to download.



For more information on how to use iCloud Photos, take a look at the following resource:



Download iCloud photos and videos



We hope this is able to help.



Have a great day!