I cannot access my iCloud email. I switched from a iphone6 to an iPhone 12. I have no emails old or new. Help

Created at: 2021-05-04 10:34:27
Questioner General

My ICloud email account shows no mail. I switched from a iPhone 6 to a 12. I need help accessing my iCloud email. Thank you.

Answer #1:

By: Orpha Hane

My ICloud email account shows no mail. I switched from a iPhone 6 to a 12. I need help accessing my iCloud email. Thank you.

Answer #2:

By: Clemmie Ullrich

Hello Krae1987,



After reviewing your post, it seems like you cannot access iCloud email on your new iPhone. Do you receive any error messages? Are you able to send emails from your iCloud account?



Try going to iCloud and see if you can see your emails there.



This article explains how you can set up iCloud Mail on your iPhone: Set up iCloud Mail on your devices



Please don't hesitate to let us know if you need additional assistance.



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