i followed the steps but it just to the passcode screen and then turned off, help?

Created at: 2021-03-30 16:53:26
Questioner General

i repeated the steps over and over and it wouldn’t work

Answer #1:

By: Dr. Rocio Mann

i repeated the steps over and over and it wouldn’t work

Answer #2:

By: Krystina Dickinson MD

What steps?.