imessage won't let me use my phone number

Created at: 2021-04-20 22:51:35
Questioner General

Is anyone else having an issue with activating their iMessage or FaceTime? Everything I've seen says that I need to select send and receive as my phone number, but that isn't an option for me

Answer #1:

By: Benny Kuhn

Is anyone else having an issue with activating their iMessage or FaceTime? Everything I've seen says that I need to select send and receive as my phone number, but that isn't an option for me

Answer #2:

By: Virginia Ziemann

Hi Jquann,



Thank you for using the Apple Support Communities. 



It sounds like you’re having an issue activating iMessage and FaceTime & we’re happy to help! We also see that you already checked out the Apple Support article Add or remove your phone number in Messages or FaceTime which can be helpful in this situation. To resolve your issue follow the steps found in the Apple Support articles below:



If you get an error when trying to activate iMessage or FaceTime



If you can't send or receive messages on your iPhone, iPad, or iPod touch



We hope this helps.



Take care. 

Answer #3:

By: Justina Goodwin

You need to change/add the number on your Apple ID. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.



Apple ID - Manage