iMessage won’t work because of disconnected service.

Created at: 2021-05-24 07:58:31
Questioner General

my iphones service has been disconnected for quite some time now and today it randomly wont let me text or facetime anymore. When i try to "Use your apple ID for imessage" it takes forever to load just to say that it cant connect to imessage. How can i fix this please!

Answer #1:

By: Brent Stamm

my iphones service has been disconnected for quite some time now and today it randomly wont let me text or facetime anymore. When i try to "Use your apple ID for imessage" it takes forever to load just to say that it cant connect to imessage. How can i fix this please!

Answer #2:

By: Alexandra Treutel

See if anything here helps.



Messages - If you get an error when trying to activate iMessage or FaceTime.  



Messages Troubleshooting.   



Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.



Try a restart.



Restart your iPhone, iPad, or iPod touch         



Try a forced restart.



Reset Device.      



If necessary



Hard reset.        



Do a backup and try a factory reset. Then restore from your backup.



Restore to Factory setting.      



Backup - Restore your device from an iCloud or iTunes backup.     

Answer #3:

By: Afton Predovic V

So i should click on “Use your Apple ID for iMessage” using a different wifi than the one I’m using?

Also if that doesn’t work then I’m forced to factory reset right? What I’m worried about is if I factory reset and it doesn’t let me change it to my icloud ID for messenger.

Answer #4:

By: Dr. Tracey Kris IV

You shouldn't need to click “Use your Apple ID for iMessage”. Go somewhere that has a different WiFi network than the one you are using.



You don't have to factory reset. That is an option you can try. You should still be able to use iCloud ID for messenger.





Answer #5:

By: Raphaelle Weissnat

When I go to a different wifi then what should I do? You said I should’ve have to click on the “Use your Apple ID for iMessage” so what do i do then? Because as you can see in the picture below my omg number is on the send and receive of my iMessage and when I try to use my iCloud it takes forever just to give me an error message