iPad 6th gen glitching

Created at: 2021-05-02 11:41:35
Questioner General

I got my iPad from apple in April and ever since, FaceTime has just been quitting calls and on certain apps, the microphone doesn't work. What should I do?

Answer #1:

By: Miss Ila Treutel IV

I got my iPad from apple in April and ever since, FaceTime has just been quitting calls and on certain apps, the microphone doesn't work. What should I do?

Answer #2:

By: Maia Welch

Hi, abldemss, and thanks for reaching out. We understand you're having issues with FaceTime disconnecting and the microphone not working in certain apps. We'll be glad to address this.



For FaceTime, how is it quitting, exactly? Are you getting some sort of error or anything similar? In some cases, this can be directly related to the network you are using.



For the microphone not working within certain applications, you'll want to make sure that microphone access is allowed for those apps. This article shows how to do that: Control access to hardware features on iPad



We hope this helps.



Cheers!