iPad mini 6 pixel size of a dot that stays on in dark mode

Created at: 2021-04-09 08:23:37
Questioner General

I bought my iPad mini 6 on the 02/10/2021 at an iStore almost two weeks later I noticed when in dark mode there’s a small pixel size of a dot . That stays on I took back the device back to the store I was told to wait for 3 to 5 working days please advise



[Re-Titled by Moderator]

Answer #1:

By: Barney Beahan III

I bought my iPad mini 6 on the 02/10/2021 at an iStore almost two weeks later I noticed when in dark mode there’s a small pixel size of a dot . That stays on I took back the device back to the store I was told to wait for 3 to 5 working days please advise



[Re-Titled by Moderator]

Answer #2:

By: Melvina Purdy DVM

I don’t think it’s fare for me to wait that long since this is a manufacturing faulty even the guy at the store acknowledged the manufacture fault

Answer #3:

By: Elise O'Keefe

Hello ~ Are you having it repaired or replaced? It seems to me that is a reasonable amount of time. Perhaps it will be completed earlier:)



~Katana-San~

Answer #4:

By: Damon O'Keefe MD

They’re saying they will decide weather they repair or replace it .



my argument is how can you repair a nearly two weeks out of the box old device especially with a manufacture fault?

Answer #5:

By: Mrs. Beulah Crona II

Consumer law in different regions/countries will differ - and this will, in part, determine how a warranty claim may be handled by Apple.



Whilst this is an English-language Support Community for iPad, this forum is global in its reach. As such, without some clue as to where in the world you may be, it is impossible for contributors to be able to offer country-specific advice or authoritative comment.