iTunes

Created at: 2021-04-25 13:50:54
Questioner General

when i plug in my i phone xs max to my macOS Big Sur 11.2.3 it is not listing my phone in music. I have checked for updates and Im up to date with both. I have used different zip cords. It is showing my i phone under usb under system information. I have rebooted phone and computer Im at a lost. Does anyone know how to get music to to read your phone. I have also reset location and privacy on the phone and when i plug it in the window doesn't pop up to hit on trust this computer.

Answer #1:

By: Ambrose Greenholt

when i plug in my i phone xs max to my macOS Big Sur 11.2.3 it is not listing my phone in music. I have checked for updates and Im up to date with both. I have used different zip cords. It is showing my i phone under usb under system information. I have rebooted phone and computer Im at a lost. Does anyone know how to get music to to read your phone. I have also reset location and privacy on the phone and when i plug it in the window doesn't pop up to hit on trust this computer.

Answer #2:

By: Dr. Hugh Greenholt PhD

Hi there Mary Anne D,



Thanks for using Apple Support Communities. It sounds like you are trying to sync your iPhone with your Mac and it is showing in Finder, but not when you open your Music app. You would sync your music by clicking on the iPhone in the Finder. Learn more details here: Use the Finder to sync your iPhone, iPad, or iPod with your computer.



We hope this helps!