iTunes Error Code 8392 _ Complete purchase of Full Album

Created at: 2021-05-26 06:01:53
Questioner General

I purchased 1 song from the album at first, then I want to purchase the full album and it kept saying "could not purchase this album. An unkown error (8392)" there was an error in the iTunes store.



So I tried to purchase 1 song again from the album and it was success. But why can't the full album??

Already restarted my computer, iTunes also up to date

Answer #1:

By: Akeem Rowe

I purchased 1 song from the album at first, then I want to purchase the full album and it kept saying "could not purchase this album. An unkown error (8392)" there was an error in the iTunes store.



So I tried to purchase 1 song again from the album and it was success. But why can't the full album??

Already restarted my computer, iTunes also up to date

Answer #2:

By: Cory Abshire

See if anything here helps.



iTunes: Advanced iTunes Store troubleshooting



Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   



iTunes Support – world wide 



Apple Support schedule phone call     



Billings and Subscriptions 



If necessary, try Twitter



https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





Answer #3:

By: Cleveland Homenick

See if anything here helps.



iTunes: Advanced iTunes Store troubleshooting



Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   



iTunes Support – world wide 



Apple Support schedule phone call     



Billings and Subscriptions 



If necessary, try Twitter



https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





Answer #4:

By: Emely Dietrich DVM

I have the same problem and also a friend so I think it is on every account. "Complete my album"not working on iPhone nor my computer. Please fix!!

Answer #5:

By: Laurel Koepp

Contact iTunes Support using the links posted above.