My app and iTunes don’t work

Created at: 2021-05-18 04:14:52
Questioner General

Answer #1:

By: Antoinette Bode PhD

Answer #2:

By: Zackery Schowalter

Hello Farzana_,



Thanks for using the Apple Support Communities. We see that you're running into an issue signing into iTunes and App Store. Have you tried any actions, restarting your iPhone, trying to sign in while connected to Wi-Fi, disabling Low Power Mode and charging your iPhone to at least 50%? If not, let's start with those steps and go from there.



Restart your iPhone

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Use Low Power Mode to save battery life on your iPhone



Let us know how it goes.



Best regards.