My daughter cant purchase Robux on her new ipod touch

Created at: 2021-03-11 18:00:03
Questioner General

why cant my daughter buy robux on her new ipod touch?

Answer #1:

By: Janis Boehm

why cant my daughter buy robux on her new ipod touch?

Answer #2:

By: Arne Ryan

Greetings, 197CAH.



Welcome to the Apple Support Communities. Being able to download apps is vital, so we can understand why you’d want to resolve your daughters issue with downloading Robux.



We see that you reached out to us from: How to cancel a subscription from Apple 



What happens when your daughter tries to download the app? If there is a payment error, check out: If your payment method is declined in the App Store or iTunes Store 



Should our understanding be incorrect, feel free to respond with more detail. Let us know if you see any error messages, as well as what happens vs what you expect to happen.



We hope this helps! Thanks for being a part of the community.



Sincerely.

Answer #3:

By: Laverne Halvorson

The app works fine, it just won't allow her to upload any money onto the app for in app purchases.