My FaceID stopped working after 2 years of working fine has anyone else had this problem. What did you do about it?

Created at: 2021-05-26 09:39:19
Questioner General

My Facial ID stopped by working after 2 years. Has anyone ever had this problem? What did you do to fix it?

Answer #1:

By: Winnifred Marquardt

My Facial ID stopped by working after 2 years. Has anyone ever had this problem? What did you do to fix it?

Answer #2:

By: Eula Gerhold

My iPhone X Face ID disabled

Answer #3:

By: Freida Maggio

Hey Credence01,



It sounds like you're having an issue with FaceID. We can understand wanting to look into that further. We want to help.



It looks like you're coming from the article: If an alert says Face ID has been disabled on your iPhone or iPad Pro



Those would be the best steps to take for this issue. If that hasn't helped, we'd suggest contacting Apple Support here: Get Support



Thanks!

Answer #4:

By: Dashawn Nienow IV

Same. Went into the genius and was told it was it was a sensor issue but couldn’t tell me why it occurred. It is not covered and was offered another phone for $399! It sounds like a recent reoccurring problem so why should I have to pay for another phone. Disappointed. I guess I won’t be using Face ID.

Answer #6:

By: Mr. Darian Christiansen Jr.

Same to me😭

Answer #7:

By: Gene Tremblay

My iPhone X Face ID disabled

Answer #8:

By: Darwin Kassulke

sikandar65 Said:

"My iPhone X Face ID disabled

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Refer to my above reply.