My Facial ID stopped by working after 2 years. Has anyone ever had this problem? What did you do to fix it?
My iPhone X Face ID disabled
It sounds like you're having an issue with FaceID. We can understand wanting to look into that further. We want to help.
It looks like you're coming from the article: If an alert says Face ID has been disabled on your iPhone or iPad Pro
Those would be the best steps to take for this issue. If that hasn't helped, we'd suggest contacting Apple Support here: Get Support
Same. Went into the genius and was told it was it was a sensor issue but couldn’t tell me why it occurred. It is not covered and was offered another phone for $399! It sounds like a recent reoccurring problem so why should I have to pay for another phone. Disappointed. I guess I won’t be using Face ID.
"My Facial ID stopped by working after 2 years. Has anyone ever had this problem? What did you do to fix it?"
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Same to me😭
"My iPhone X Face ID disabled”
Refer to my above reply.