My MacBook Air has been downloading the macOS Big Sur upgrade and has not made any progress please help

Created at: 2021-05-08 02:05:49
Questioner General

URGENT!!!

It has been stuck at this point and has not made any progress at all over the last 14 hours. I have cancelled it and restarted the download about 5 times but no change. It is kind of urgent as I need the new update by tomorrow as my school has requested it to be on that program for classes starting tomorrow.



Answer #1:

By: Ms. Marge Cole DVM

URGENT!!!

It has been stuck at this point and has not made any progress at all over the last 14 hours. I have cancelled it and restarted the download about 5 times but no change. It is kind of urgent as I need the new update by tomorrow as my school has requested it to be on that program for classes starting tomorrow.



Answer #2:

By: Royce Farrell Jr.

Try downloading while in Safe Mode.

How to use safe mode on your Mac - Apple Support

Answer #3:

By: Dr. Mason Kris Jr.

Make sure you have 35.5Gbs of free space on the drive.

Answer #4:

By: Nyasia Goodwin

Make sure you have 35.5Gbs of free space on the drive.

Answer #5:

By: Freeda Stracke

Hi there, I actually have 197 GB available any other tips?



Answer #6:

By: Ashtyn Schneider

Try downloading while in Safe Mode.

How to use safe mode on your Mac - Apple Support