Payment

Created at: 2021-04-28 04:08:56
Questioner General

It’s keeps telling me to update my payment method but when I do it won’t save it how can I get it fixs

Answer #1:

By: Ms. Keely Schroeder DDS

It’s keeps telling me to update my payment method but when I do it won’t save it how can I get it fixs

Answer #2:

By: Ms. Leta Cruickshank

Hello tefani,



We understand that you're running into an issue when you try to update your payment method, and we want to help any way we can.



Just to confirm, are you using these steps to try and update your payment method? Change, add, or remove Apple ID payment methods



If you are using the steps in the above link, are you seeing any specific errors messages? For example, are you seeing a message saying your payment method was declined, or something along those lines?



If you're seeing a message stating the payment method is declined, the steps and information here may help: If your payment method is declined in the App Store or iTunes Store



We hope that helps. Take care!