Phone keeps turning off whenever I put in my password

Created at: 2021-05-21 15:47:51
Questioner General

My phone keeps crashing whenever I put on my password.

it Will turn on then I’ll put in my password then it will just buffer

it’s been happening for a while.

I’ve tried everything but I’m not restoring my phone!

anyone have advice

Answer #1:

By: Darlene McCullough

My phone keeps crashing whenever I put on my password.

it Will turn on then I’ll put in my password then it will just buffer

it’s been happening for a while.

I’ve tried everything but I’m not restoring my phone!

anyone have advice

Answer #2:

By: Gardner Swift

Hi Rettax,



We understand your phone keeps turning off. We're happy to help.



To start, we'd suggest providing more specific detail about what you're doing. You mentioned that the phone turns off when you put in a password. What kind of password are you putting in where? Are you trying to sign in to an Apple ID account in the Settings menu? Are you trying to sign in to an account in a 3rd party app you have installed on the device? Are you talking about a passcode (the 4 digit code you enter to unlock a device)?



When the device turns off does it automatically restart, or do you have to press the power button to start it back up?



Answers to questions like these will help give the community a better idea of what exactly you're doing and seeing, so members can provide more relevant responses.



In the meantime, here's some basic steps you can try for unexpected restarts that may help: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly



We look forward to your reply. Cheers!

Answer #3:

By: Amelia Moen

When I type in my password to unlock my phone

Answer #4:

By: Prof. Darrick Lang DVM

Hello!



I am also facing the exact same issue as Rettax.

I am using iphone 12 - 128gb

My storage got full & I am unable to unlock my phone. It gets stuck on the loader symbol.

I tried calling on my number , just a hit & trial so I can get rid of the loader and so the iphone symbol comes and the phones restarts. & This trick worked. The phone restarted but as and when I put my password to unlock the iphone it again gets stuck on the loader symbol. This is happening like a never ending chain. For once it started luckily & I tried deleting the apps but the storage is not getting freed up.



and again the loader symbol came and the phone went to the same cycle like mentioned above. Please help

Answer #5:

By: Randal Dickinson

Hi Rettax,



So you're talking about the passcode on the lock screen. Thanks for confirming!



Did you complete all the steps in the resource from the previous response? If so, and the issue is still occurring, reach out to Apple Support so they can continue to look into this with you:



Contact Apple Support



Regards.

Answer #6:

By: Prof. Durward Jacobs

omd it’s like all the apples from 11+ are crashing because i had storage and then it just goes. but apple just wiped of my phone which i think they shouldn’t have done. but we cant get it all. if you have a laptop put your phone into recovery mode and just restore it hopefully your smarter then me and backed up your things lol. but yeah and it would be nee. if the problem occurs again then what you will have to do is make an appointment to see apple and they will do a further investigation in why your phone is doing that. it may as well be a hardware things

stay blessed