Recovery email not availabe and security question answer will not take.

Created at: 2021-04-07 10:28:21
Questioner General

I have a email attached to my son's Apple Account but I switched provider on my Internet and I forgot to changed that email. He is locked out of his account and the security question answer will not allow me to access for some reason. Am I out of luck to regain access?

Answer #1:

By: Samara Adams

I have a email attached to my son's Apple Account but I switched provider on my Internet and I forgot to changed that email. He is locked out of his account and the security question answer will not allow me to access for some reason. Am I out of luck to regain access?

Answer #2:

By: Dr. Coy Hill DVM