Refund on cancelled subscription

Created at: 2021-04-11 06:02:06
Questioner General

I’d like to have a refund please .. it’s urgent

Answer #1:

By: Miss Leanne McKenzie PhD

I’d like to have a refund please .. it’s urgent

Answer #2:

By: Lola Schuppe

Have you already asked?



Report A Problem to ask for a refund. Click on this link --> https://reportaproblem.apple.com/?s=6



If Report A Problem does not work for a subscription refund you may have to make a special request. Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.



Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: https://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.



"After you request a refund, you'll receive an update [as to whether you have been granted a refund] within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method." Refunds go back to the method used to make the payment originally.



- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.



From: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904

Answer #3:

By: Samanta Legros

Have you already asked?



Report A Problem to ask for a refund. Click on this link --> https://reportaproblem.apple.com/?s=6



If Report A Problem does not work for a subscription refund you may have to make a special request. Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.



Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: https://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.



"After you request a refund, you'll receive an update [as to whether you have been granted a refund] within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method." Refunds go back to the method used to make the payment originally.



- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.



From: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904

Answer #4:

By: April Haley

I’m not sure how to ask I downloaded an amp called Facetune2 however I cancelled the subscription now there’s a hold on my account

Answer #5:

By: Mr. Mathias Lemke I

Were you able to actually pay for the app? It may be Apple has placed a hold because you defaulted on payment. You may have to actually pay before they refund, or you could try contacting Apple:



click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.



Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

Answer #6:

By: Jerod Corwin

I’m still seeing the funds in my acc but it’s on hold .. I’d like for that hold to be released

Answer #7:

By: Roman Pollich

Okay, contact Apple. People responding here are users like you and there's nothing we can do to bring this about, sorry.