My iPhone 12 Mini is brand new. It will not connect to the internet through my wifi unless I reset the network settings. My laptop and my wife’s Samsung phone don’t have a problem at all. What could be the problem?
Hi there Driverboyfloyd,
Thanks for reaching out to Apple Support Communities. We understand you’re running into an issue with your iPhone connecting to a Wi-Fi network. We’ll be happy to help.
It sounds like you’re describing your Home network, since your wife’s phone connects there too. Have you had a chance to test your iPhone with a different Wi-Fi network? If so, did the same thing happen? That will help us isolate the issue further.
In the meantime, let’s go ahead and work through these Wi-Fi troubleshooting steps: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network. We hope this helps.