Screen moving thing

Created at: 2021-04-16 04:49:36
Questioner General

What do you call this thing that causes some apps & windows that spontaneously move to another screen? And how do I control it?



It is especially annoying when I'm in a Zoom meeting. I close a Safari window and then my Zoom window vanishes to the other screen. Thanks.

Answer #1:

By: Charlie Brekke

What do you call this thing that causes some apps & windows that spontaneously move to another screen? And how do I control it?



It is especially annoying when I'm in a Zoom meeting. I close a Safari window and then my Zoom window vanishes to the other screen. Thanks.

Answer #2:

By: Bryce Wintheiser

Hey there fishlips,



We'd like to help get your apps to stay on the intended screen.



While you may need to contact Apple Support, let's rule out some basics first. It sounds like you may be referring to working in multiple spaces and Mission Control. You can learn more about this here:



Work in multiple spaces on Mac



If that doesn't help, the following steps may lead to a resolution.

  1. You mentioned that this occurs when closing Safari and the Zoom app shows on your other screen. If this happens with other apps, it'll be a good idea to check for any app updates. This link shows how to Update apps or use automatic downloads.
  2. We see you have macOS 11.0 installed, but the latest is macOS 11.1. You can verify which version number is installed by clicking on the Apple logo at the top left corner of the screen, then on ‘About This Mac’. Here's how to first Back up your Mac with Time Machine, and afterwards, here's How to update the software on your Mac.
  3. If you've already done the steps above, we recommend a restart. Check out the section 'Restart' here: Log out, sleep, wake, restart, or shut down your Mac
  4. This link shows How to reset the SMC of your Mac, and this other one shows how to Reset NVRAM or PRAM on your Mac.

5. While you'll also want to test it restarted normally afterwards, this link shows how to Start up your Mac in safe mode.

6. To test for this in a new user, check out the steps under 'Add a user' here: Set up users, guests, and groups on Mac

7. This link will list the steps for Use Apple Diagnostics to test your Mac.



If you need more help, we recommend reaching out to Apple Support here: Get Support



Take care!