screen time messing up my phone?

Created at: 2021-05-14 13:44:37
Questioner General

I recently purchased an IPhone 11 to use the screen time to monitor my kids and shut down the phones at night. It seems to be messing up lots of things on my phone. I can't use some apps like Life 360 as it won't tell me the locations of my family members but dings on my phone when they come home. I can't open the Charles Schwab app, I can't send attachments in texts, Waze won't work. I really want this feature but when I took it off my phone everything seems to work again. Any ideas? The Iphones in our family are 2 Iphone 11 and 1 IPhone 10. Thank you

Answer #1:

By: Monserrat Heidenreich PhD

I recently purchased an IPhone 11 to use the screen time to monitor my kids and shut down the phones at night. It seems to be messing up lots of things on my phone. I can't use some apps like Life 360 as it won't tell me the locations of my family members but dings on my phone when they come home. I can't open the Charles Schwab app, I can't send attachments in texts, Waze won't work. I really want this feature but when I took it off my phone everything seems to work again. Any ideas? The Iphones in our family are 2 Iphone 11 and 1 IPhone 10. Thank you

Answer #2:

By: Kenyatta Huels

Hello and welcome to Apple Support Communities, Suzanne!



We understand you're having trouble with your iPhone 11 when enabling Screen Time. We'd be happy to provide information to help you address this.



When setting up Screen Time are you setting your own iPhone as a child's device? When you turn Screen Time on, you should be setting it up as This is My iPhone: Use Screen Time on your iPhone, iPad, or iPod touch



Also, make sure that each person using devices you want to manage have their own Apple ID. For example, you should have your own Apple ID and your child or family member should have their own. If you have younger kids, use these steps to set them up with an Apple ID: Family Sharing and Apple ID for your child



All these suggestions are made based on what you mention the issues are. You're possibly having trouble with certain apps or features because of being set to a child instead of an adult.



Let us know the results of those steps or anything else you notice.

Have a great day!

Answer #3:

By: Mr. Gus Carroll III

My Schwab app will not open or allow me to login

Answer #4:

By: Margret Cremin II

No I changed the setting to allow all the time for Schwab screen time

still doesn’t work