Status on Password reset and account verification

Created at: 2021-03-12 09:22:02
Questioner General

Hi! I'm wondering what the status is on the verification of the account belonging to my step-mom from July?



Answer #1:

By: Kris Wiegand

Hi! I'm wondering what the status is on the verification of the account belonging to my step-mom from July?



Answer #2:

By: Tracy Treutel

Hello Fixstepmomsphone,



Thanks for using the Apple Support Communities. We understand that you're looking for an update regarding issues with an Apple ID account. This isn't an issue that can be addressed through this support platform. Your stepmom would need to phone into Apple ID support for help with her account. She can phone in directly at Contact Apple for help with Apple ID account security.



Best regards.