Storage issues, iTunes iOS update question

Created at: 2021-03-01 09:09:14
Questioner General

I'm wondering if I can update my iPad 6th gen (2018) 32 GB through iTunes if I do not have enough storage to normally do so. My current iOS version is 13.6, and I'm trying to update to 15.1, which says it takes up 3.3 GB. Here is my current storage information, which is conflicting when given to me from multiple sources:



Overall, according to iPad Storage in Settings: 28.1 GB out of 32 GB used



iPad tells me it has 3.9 GB free

iTunes tells me it has 3.7 GB free

File Explorer on my PC tells me it has 2.98 GB free



Since the update itself takes up 3.3, the difference between a storage lower than that and a storage higher is a make or break difference (for context, I had a catastrophic data loss about a year ago from my iPhone trying to update without enough storage, going into a bootloop, and corrupting all my data (error 14 on iTunes)). So I want to make sure that without a doubt, this will not happen if I try to update my iPad on iTunes on my PC. I assume Apple has some kind of failsafe that will prevent the update from going through if there is not enough storage to do so (specifically when updating through iTunes), but I don't want to find out the hard way.



I would make more storage so this wouldn't be an issue, however the circumstances are a long story. Basically ~98% of the data that I have is completely inaccessible without updating, so I can't go through it to choose what to delete. I have deleted absolutely everything that I could- the iPad is bare bones when it comes to what can be accessed and deleted.



I'm also wondering if offloaded app data is stored on a backup. I made a complete backup of my iPad (stored locally on my computer), but the app that has the most important and majority of the data (Procreate) was offloaded at the time of the backup. I'm just wondering if my artwork within Procreate is still backed up even if the app itself is offloaded. Knowing that my data is safe would make this decision much less consequential.



Thank you so much for the help.

Answer #1:

By: Mr. Greg Kertzmann II

I'm wondering if I can update my iPad 6th gen (2018) 32 GB through iTunes if I do not have enough storage to normally do so. My current iOS version is 13.6, and I'm trying to update to 15.1, which says it takes up 3.3 GB. Here is my current storage information, which is conflicting when given to me from multiple sources:



Overall, according to iPad Storage in Settings: 28.1 GB out of 32 GB used



iPad tells me it has 3.9 GB free

iTunes tells me it has 3.7 GB free

File Explorer on my PC tells me it has 2.98 GB free



Since the update itself takes up 3.3, the difference between a storage lower than that and a storage higher is a make or break difference (for context, I had a catastrophic data loss about a year ago from my iPhone trying to update without enough storage, going into a bootloop, and corrupting all my data (error 14 on iTunes)). So I want to make sure that without a doubt, this will not happen if I try to update my iPad on iTunes on my PC. I assume Apple has some kind of failsafe that will prevent the update from going through if there is not enough storage to do so (specifically when updating through iTunes), but I don't want to find out the hard way.



I would make more storage so this wouldn't be an issue, however the circumstances are a long story. Basically ~98% of the data that I have is completely inaccessible without updating, so I can't go through it to choose what to delete. I have deleted absolutely everything that I could- the iPad is bare bones when it comes to what can be accessed and deleted.



I'm also wondering if offloaded app data is stored on a backup. I made a complete backup of my iPad (stored locally on my computer), but the app that has the most important and majority of the data (Procreate) was offloaded at the time of the backup. I'm just wondering if my artwork within Procreate is still backed up even if the app itself is offloaded. Knowing that my data is safe would make this decision much less consequential.



Thank you so much for the help.

Answer #2:

By: Dusty Bartell

Hello TechnicalDifficulties1,



Welcome to Apple Support Communities!

If we understand your post correctly, you want to know if you can update your iPad through iTunes if you don't have enough space to update. We'd like to help!



"If there's not enough space to update

If there isn't enough space to download and install an update, the software on your device will try to make space. It will remove only app data that it can download again and doesn't remove or relocate any of your data. If your device still doesn't have enough space, you can use your computer to update your device.

If you can't connect your device to your computer, you can make room for the update by removing content and apps on your device that you don't use. Go to Settings > General > [Device name] Storage.

Learn more about the space your apps and content use."



More information about if you're unable to update can be found here: If your iPhone, iPad or iPod touch won’t update

If you encounter any errors while updating this article will come in handy: If you see an error when you update or restore your iPhone, iPad, or iPod



This article might be beneficial to you as well for help updating: If you can't update or restore your iPhone or iPod touch



Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!