Studio beats won’t fully pair to iPhone

Created at: 2021-05-25 11:44:45
Questioner General

I can’t get my studio beats paired with my iPhone. I was able to get the device to pop up but then it keeps saying pairing unsuccessful.

Answer #1:

By: Mrs. Kaylie Runolfsson IV

I can’t get my studio beats paired with my iPhone. I was able to get the device to pop up but then it keeps saying pairing unsuccessful.

Answer #2:

By: Willis Cartwright

Hi Hamer140,



Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with pairing your Beats to your iPhone. We're happy to help.



We recommend starting with a reset of your Beats using the steps here: Reset your Beats on-ear or over-ear headphones You can also complete a normal restart of your iPhone before resetting: Restart your iPhone



If the issue continues be sure you update the firmware of your Beats: Update the firmware of your Beats product



We also recommend testing the connection to a different device or computer to test.



Cheers!