Subscriptions shows blank page

Created at: 2021-03-31 20:51:46
Questioner General

Hi!



I have a problem where my subscriptions list won't show up. I need to unsubscribe an app but I can't.



Here how it looks like.





I try to cancel the subscriptions from my pc but same thing happened. I already tried to log out from my apple id and re-log in, and restart my phone but nothing change.



Please help me as I need to unsubscribe my apps asap.



Thanks!

Answer #1:

By: Prof. Lowell Runte V

Hi!



I have a problem where my subscriptions list won't show up. I need to unsubscribe an app but I can't.



Here how it looks like.





I try to cancel the subscriptions from my pc but same thing happened. I already tried to log out from my apple id and re-log in, and restart my phone but nothing change.



Please help me as I need to unsubscribe my apps asap.



Thanks!

Answer #2:

By: Jarrod Kihn

Others have posted the same problem.



Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   



iTunes Support – world wide 



Apple Support schedule phone call      



If necessary, try Twitter



https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





Answer #3:

By: Eli Wilderman

Others have posted the same problem.



Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   



iTunes Support – world wide 



Apple Support schedule phone call      



If necessary, try Twitter



https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.