The light stays white when I try to put it into pairing mode. It won’t connect.
Hello and welcome to Apple Support Communities Hng1996,
We see that you’re having an issue pairing your AirPods with your iPhone. We understand wanting to get this issue resolved, and we’d be happy to help.
We see that you came to us from the article titled “Reset your AirPods”. If you have reset the AirPods and the issue remains, take a look at the following article that has some additional steps that can help.
If your AirPods won't connect
If the issue remains after going through that article, respond back with some more details.
We look forward to hearing back from you.
Have a great day!