What do I do if my tablet went black on won't turn back on?

Created at: 2021-05-12 20:18:57
Questioner General

My tablet suddenly turned off and won't turn back on and it was working just fine up until that moment. What do I do and how do I fix it?

Answer #1:

By: Patience Kerluke

My tablet suddenly turned off and won't turn back on and it was working just fine up until that moment. What do I do and how do I fix it?

Answer #2:

By: Jalyn Hansen

Connect your iPad to its Power Adapter; whist still connected to external power, try a forced-restart:



  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.







Note:  If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

Answer #3:

By: Santiago Lubowitz

Connect your iPad to its Power Adapter; whist still connected to external power, try a forced-restart:



  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.







Note:  If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.