Why did I buy more icould capacity which is no longer available?

Created at: 2021-04-22 16:10:13
Questioner General

Why did I buy more icould capacity which is no longer available?



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Answer #1:

By: Mr. Aric Lesch

Why did I buy more icould capacity which is no longer available?



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Answer #2:

By: Queenie Ankunding

iCloud storage comes at a monthly subscription, not a single payment - did you terminate the subscription? That would revert uyou to the free 5GB level. If in fact you have continued to pay the subscriptiopn and you are not seeing the storage level you expect you should contact Support: https://getsupport.apple.com

Answer #3:

By: Orpha Leuschke II

Hi Vuanhcong91,



We understand you have some questions about your iCloud storage, and we'd like to help! From what we're able to see in the screenshot, it looks like the charge may have been declined? If so, please check out the article below and let us know if it helps.



If your payment method is declined in the App Store or iTunes Store



Have a great day.