Why is my storage space not changing after deleting thousands of photos off the cloud?

Created at: 2021-03-28 17:02:10
Questioner General

I have deleted a lot of photos and even deleted them from the "recently deleted" folder and my storage usage has not changed at all. Please help!

Answer #1:

By: Hollis O'Conner

I have deleted a lot of photos and even deleted them from the "recently deleted" folder and my storage usage has not changed at all. Please help!

Answer #2:

By: Everardo Barrows

Hello, emberg33.



Thanks for reaching out to Apple Support Communities. We understand you're having some issues with clearing storage on your device. Please let us know the device and software version you're seeing this with. You can find both by going to Settings > General > About.



You've posted from this article: Manage your iCloud Storage How long has it been since you've deleted the data?



Also, if you go to iCloud using a supported web browser. What does your storage show under settings there?



Let us know if this helps.