Why isn’t my iPhone getting service when I replaced the SIM card?

Created at: 2021-04-19 12:21:15
Questioner General

I recently had my service with T-Mobile changed and my IPhone is not getting any cell data, I went down to T-Mobile and was told that my phone was locked and suspended from getting service so I payed for a new line and new SIM card and my iPhone still won’t read the SIM or get any service at all, what do I do?

Answer #1:

By: Vinnie Purdy

I recently had my service with T-Mobile changed and my IPhone is not getting any cell data, I went down to T-Mobile and was told that my phone was locked and suspended from getting service so I payed for a new line and new SIM card and my iPhone still won’t read the SIM or get any service at all, what do I do?

Answer #2:

By: Meagan Weissnat

If you see No Service or Searching on your iPhone or iPad

  1. Check your coverage area. Make sure that you're in an area with cellular network coverage. ... 
  2. Restart your iPhone or iPad. Restart your device. ... 
  3. Check for a Carrier Settings update. ... 
  4. Take out the SIM card. ... 
  5. Reset your Network Settings. ... 
  6. Update your iPhone or iPad. ... 
  7. Contact your carrier. ... 
  8. Get more help.



If you see No Service or Searching on your iPhone or iPad ...





Remove your SIM card from the SIM card tray and then put the SIM card back. ... Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.



If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...





Learn what to do if you see a SIM not supported alert.

Answer #3:

By: Mr. Arnulfo Sawayn

If you see No Service or Searching on your iPhone or iPad

  1. Check your coverage area. Make sure that you're in an area with cellular network coverage. ... 
  2. Restart your iPhone or iPad. Restart your device. ... 
  3. Check for a Carrier Settings update. ... 
  4. Take out the SIM card. ... 
  5. Reset your Network Settings. ... 
  6. Update your iPhone or iPad. ... 
  7. Contact your carrier. ... 
  8. Get more help.



If you see No Service or Searching on your iPhone or iPad ...





Remove your SIM card from the SIM card tray and then put the SIM card back. ... Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.



If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...





Learn what to do if you see a SIM not supported alert.