Why my Face ID broken?

Created at: 2021-05-01 20:38:57
Questioner General

The toilet also made this probably made it like this something is also wrong with it to make it like this

Answer #1:

By: Ashly Prohaska

The toilet also made this probably made it like this something is also wrong with it to make it like this

Answer #2:

By: Dr. Savanna Schuster

Hi there,



There are a few things that could cause Face-ID to stop working, as well as a number of things that you can try to fix it.



To try and fix your device yourself:

  • Check for updates
  • Check your Face ID settings
  • Check that nothing is covering the TrueDepth camera
  • Restart your device



You can read more solutions here.



If you are still having problems, it may be due to a hardware issue or the toilet.

I would contact Apple Support or book an appointment at an Apple Store.



Hope this helps.



Answer #3:

By: Jamil Schmitt

Hi there,



There are a few things that could cause Face-ID to stop working, as well as a number of things that you can try to fix it.



To try and fix your device yourself:

  • Check for updates
  • Check your Face ID settings
  • Check that nothing is covering the TrueDepth camera
  • Restart your device



You can read more solutions here.



If you are still having problems, it may be due to a hardware issue or the toilet.

I would contact Apple Support or book an appointment at an Apple Store.



Hope this helps.