Wireless charging case won’t connect to iPhone

Created at: 2021-05-25 15:29:52
Questioner General

I have AirPods 2nd generation and I just bought a replacement wireless charging case, but now my AirPods won’t connect to my iPhone. Anyone knows how I can fix that?

Answer #1:

By: Amalia Nicolas

I have AirPods 2nd generation and I just bought a replacement wireless charging case, but now my AirPods won’t connect to my iPhone. Anyone knows how I can fix that?

Answer #2:

By: Amy Grant

Hi jency32,



It looks like you have recently received a replacement case for your AirPods and you need some help with connecting your AirPods to your iPhone now. Making sure you can connect your AirPods with the new case to your device is important so you can use them. We're glad you reached out for help.



The resource below will provide the steps to set up your replacement case.



Set up your replacement AirPods or charging case



Have a good day!